Is Telstra out to scam me?

I'm about to move to my unsullied apartment and was trying to receive broadband hooked up at the new place. The trial number is working, and i get a ringtone when I dial the number.

Unfortunately my Internet Service Provider tell me I need to return with Telstra to add my number onto their database past I can get Broadband

So I telephone Telstra up and they tell me that they entail to get a technician over since they can fix the problem, which will cost me $200. And when i tell them that the row is connected as there is a ringtone. They convey me it's impossible and that a technician has to physically be within to reconnect it!

I can't help but quality scammed and hopeless. What can I do about this situation?


Answers:    are you sure the rank is ringing to the new apartment? do you hold access to the new apartment, or are you a moment ago ringing the phone from your line immediately, and the call appears to be going thru?

you will stipulation to get access to the phone jacks inside the building and verify the procession working at the apartment right now.. if it is not the right number, later they may be right and may need to distribute a tech out to reconnect the line to your dial tone..

to verify the number you can appointment an ANI number (telstra i dont believe is a US number, so i dont think 1-866-my-ani or 1-8OO-444-4444 will work for you... conceivably 958 will) if that wont work, or you can not find a local ANI number, call your cell from the number at the apartment and check the guest ID, you may need to clear your number (*82) before calling if the splash is private..

The answers post by the user, for information only, CeQnA.com does not guarantee the right.



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