Did you know that Vonage be booted by the Better Business Bureau ?
Quoted from BBB report:
"BBB Accreditation Status:
On March 27, 2007 this company's membership within the BBB was revoked by the BBB's Board of Directors due to damp squib to respond to one or more consumer complaints filed near the BBB."
Personally, I have never used Vonage and thus do not enjoy an opinion just about their service.
I think VoIP is the adjectives of land-based phone comms, but I think the VoIP companies (all of them) own a long way to run when it comes to customer service and resolving customer complaints.
What do you think?
Sources:
New Jersey BBB:
http://newjersey.bbb.org/WWWRoot/Report....
ZDNet VoIP Blog by Russel Shaw:
http://blogs.zdnet.com/ip-telephony/?p=3...
Answers: thank you Jeff B. for your post and relation....I always find it tremendously interested when I read about Vonage! I never trusted Vonage. I judge the have a fantastic website and that what really turns most ppl on!, but Vonage simply spends to much money on advertising and adjectives other boring things......I decided to be in motion with P8 five years ago....I never even hear of them or/and VoIP....I took a chance, ordered my equipment online........plug it surrounded by....and it worked ever since!
I did my usual test......anytime I sign up on a investigational company, I call in attendance customer service and if it takes longer afterwards 5 minutes, I'm a goner!
I called P8 five more times near questions. There CS is located contained by California and everyone speaks English...!
I got a free VoiP base-phone/ 1 extension, free shipping and free activation....and free E911....immediately its 1.99 a month....!
I'm really not sure if the American ppl will get VoIP contained by the future, plentiful got a unadulterated bad partiality still from SunRocket and now Vonage.....most Americans close to to get spoon-fed adjectives new technology, no one requests to read the instructions or do any kind of research....!
Good, I hope vonage go out of business. They screwed me out of $97 and their support sucks! They don't stand behind their service, and they don't honor their money put money on quality guaranty!
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