Any one who complained give or take a few Talk collaborate Broadband and phone service. What be the outcome.?

I have complained to their complaint department. be called pay for and gave more details of the complaint more than a month ago. hold not heard from them. In the meantime I asked tehm to stop the service. they hold not done so although I have in a minute a new provider for both BB and handset. I do not know how to get them to stop my column nor how to take my complaint further

frequent thanks


Answers:    I spent 12 weeks chasing them to spark off the Internet after they had the dash connected.
I found out my old provider Pipes be still not asked to release my BB either.

After conversation to the manger of the call spotlight and given promise after promise, I sent a letter within writing and registered to their head organization in UK, stopped the direct debit, get a new queue from BT installed and cursed the minute I had fixed to get free internet next to Talk Talk :-(

3 months before my colleague at work manage to get out of them too. They simply don't diligence to pass your complaints from their Call Centre to their pave the way office, I guess the Outsourcing operation did not cover dealing with complaints, so they will not do it.

My guidance is write a letter head note to their UK office, Call BT and ask them to help you verbs back your phone number, they are usually cheery to do so over anybody's head.

Good luck.
we switched to ginger broadband because talktalk are useless lol we never compained though

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