Vonage is taking my money?

Vonage shipped an equipment that does not work on my computer since july of this year and i'm trying to make them stop withdrawing money from my report but they continue to do so. I hold not been competent to use there service because i the wrong equipment but they are not doing nought about it.

What do i do roughly this?


Answers:    keep calling them, and document everything. if you can, history your conversations with them, but fashion sure you inform them that you are recording the send for. then, if nought is done, sue them.
If it is bank statement go to your hill and put stop on it.
If a credit card call or write them put stop to it.
I have to write a credid card to put stop on a company,that kept drawing money from the card after i told them to stop.
I got the money pay for from the time i told them i didn`t need here goods any more. Good luck to you.
Also, if they are not cooperating near you, as any good business should, report them to the Better Business Bureau.

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