When you call a company and they ask you to dial the first 3 junk mail of the person's last entitle to find their extension...the buttons you press on the blackberry smart phone qwerty keyboard don't correspond beside the traditional "multitap" system (ie. #2=ABC, #3=DEF, etc.).
Answers: Hold down the Alt key while typing the actual junk mail you want. The BB will translate to numbers you want.
You can also do this while on a call.
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